Customer reviews

What our guests say

"Excellent"

I am happy with everything about this hotel. Location is excellent, close to city downtown, touristic attraction, restaurants, public transportation, very nice staff, big and comfortable rooms with A/C, good shower, rooms are made everyday, breakfast sold separately for $ 7.00 per person, very nice staff. Hotel has elevators, 24 hs front desk, I highly recommend this hotel.

Hotel response

Dear Nivaldo, Thank you for sharing with us your experience in our hotel. We are so happu that you enjoyed your stay with us and our staff did all the best to make your stay comfortable. We are looking forward to welcome you in our beautiful city in the nearest future. Best regards
Nivaldo Covolan
30-May-2024

"Excellent"

"Very good"

Nice hotel in a convenient location in Madrid. Quiet inside, despite being on a major road. Courteous and helpful staff. My only difficulty was lack of electrical outlets for charging my phone -- there was no outlet at all near the bed, and for the one at the desk I needed to unplug the lamp to use it. The hotel tells me that they're planning on adding outlets in the future.

Hotel response

Dear Teresa, Thank you for sharing with us your experience in our hotel. As you say, our location is one of the great advantages of our hotel. Regarding plugs,, we are working on it and we hope, soon there will be no problen on this way. We are looking forward to welcome you in our beautiful city in the nearest future. Best regards
Teresa Roberts
25-May-2024

"Very good"

"Very good"

Rooms are very small but they make the best use of the limited space.

Hotel response

Dear Janis, Thank you for your feedback about your stay in our Hotel. We are glad to see that you enjoyed your stay with us. Looking forward welcoming you. Best regards
Hotel guest
23-May-2024

"Very good"

"Excellent"

Very spacious rooms. Helpful staff. Great location.

Hotel response

Dear Dinu, Thank you for your feedback about your stay in our Hotel. We are glad to see that you enjoyed your stay with us. Looking forward welcoming you. Best regards
Hotel guest
18-May-2024

"Excellent"

"Very good"

I enjoyed my stay at the Hotel mora because of the excellent location and the panoramic views from the sunny balcony. However booking a room on a high floor was a headache; the reservation department was difficult to deal with!!!

Hotel response

Dear Manuel, Thank you for your feedback about your stay in our Hotel. We are glad to see that you enjoyed your stay with us. Looking forward welcoming you. Best regards
Hotel guest
15-May-2024

"Very good"

"Pleasant"

Excellent location and warm and very helpful staff. Some rooms need an update.

Hotel response

Dear Christopher, Thank you for your feadback for you stay in Hotel Mora by MIJ and thank you for your kind words about our staff, we are very happy that our staff made everything to make you stay more comfortable. With best regards
Hotel guest
9-May-2024

"Pleasant"

"Excellent"

Very helpful staff and excellent location!

Hotel response

Dear Dolly, Thank you for sharing with us your experience in our hotel. As you say, our location is one of the great advantages of our hotel. We are located in the middle of three important museums, close to the train station and bus stop, all of that near to the city centre. We are very happy to see that our staff did all the best to make your stay comfortable. Looking forward to welcome you in our beautiful city in the nearest future. With best regards
Hotel guest
5-May-2024

"Excellent"

"Excellent"

This is our second stay at Hotel Mora. Fantastic location, quiet and comfortable, and we enjoyed the cafe downstairs as well. Our go-to place when staying in Madrid!

Hotel response

Dear Erin, Thank you for your feedback. We are very happy to see that you enjoyed your stay with us and we are looking forward welcoming youin our Beatiful City. Best regards
Hotel guest
14-Apr-2024

"Excellent"

"Very good"

The location is very good, the room is nice, but the bathroom is much too small.

Hotel response

Dear Mr. Foehr, Thank you for sharing with us your experience in our hotel. As you say, our location is one of the great advantages of our hotel. We are located in the middle of three important museums, close to the train station and bus stop, all of that near to the city centre. We are very sorry that the bathroom was not comfortable for you. We would like to inform that there is different types of rooms with diferrent size of bath. For your future stay, please, do not hesitate to contact us and we will do all our best to find more suitable room for you. With Best regards,
Hotel guest
22-Mar-2024

"Very good"

"Excellent"

My stay was full of good memories and interactions. I really enjoyed the experience. Extremely friendly staff and very well-located Hotel. Will definitely stay in the future if the case comes.

Hotel response

Dear Marvin, Thank you for your feedback, we are very happy to see that our staff did all the best to make your stay comfortable. We are looking forward to welcome you in our beautiful city in the nearest future. Best regards
Hotel guest
21-Mar-2024

"Excellent"

"Excellent"

Excellent location and brilliant & friendly staff. Special mention for the girl on reception when we arrived on Friday 23rd Feb at 9-00 pm, and the young man on the morning of 24th Feb who were fantastically helpful. Sorry for not catching names, but they deserve a bonus! Great tapas linked to hotel, and many others near by. La Maripepa Cervecería five minutes for good beer selection plus great selection of bars, cocktail bars, and cafes all easy walking. All main tourist places in easy walking distance, with Roya Palace a 25 min walk.

Hotel response

Dear David, Thank you for taking time and share with us your experience in our hotel. It is so nice to see that our staff did all the best to make your stay comfortable. We are very excited that you enjoyed your stay with us and looking forward welcoming in the nearest future. With bes regards Hotel Mora by MIJ
David Williams
5-Mar-2024

"Excellent"

"Very good"

La ubicación del hotel es perfecta y el personal agradable y dispuesto. La habitación es algo pequeña pero las camas son cómodas.

Hotel response

Estimada Ana Maria, Queremos agradecerla su comentario sobre su estancia en el Hotel Mora by MIJ. Nos alegra que su estancia haya sido agradable. Esperamos verle en nuestro hotel de nuevo. Un saludo
Hotel guest
25-Feb-2024

"Very good"

"Excellent"

I enjoyed a lot my stay at Hotel Mora in Madrid. This hotel is well situated, with professional people at the reception and clean rooms with pretty views, at least the one I stayed in. What I like about it is that it's a non-pretentious place. Nearby, you can find nice bars, restaurants, museums, stores and good coffee shops. All you need to have a wonderful time. Thanks!

Hotel response

Dear Maria, We would like to thank you for your comment about your stay in Hotel Mora by Mij. We are glad to hear that you enjoyed your stay with us We are looking forward welcoming you in our beatiful city. Yours sincerely
María Alejandra Hernández Villarreal
28-Jan-2024

"Excellent"

"Excellent"

Very clean. Nice views to "Paseo del Prado". Just 2min walking from Atocha station (bus to the aiport and train to different citirs in Spain) and 20min walking to GranVía, one of the most vibrant street in Madrid. Definitely I will be back.

Hotel response

Dear Virginia, Thank you for your wonderful comment regarding your stay with us, here at the Hotel More by Mij. We are very happy, that you enjoyed your stay with us and look forward to welcoming you again in the nearest future. With best regards
Virginia Díaz
20-Jan-2024

"Excellent"

"Excellent"

Hotel Mora is a great value quiet hotel in an excellent location on Paseo del Prado. It is very close to a metro station and a walking distance to the major museums. Very friendly staff especially on reception. Highly recommended.

Hotel response

Dear Maura, Thank you for taking time and share with us your experience in our hotel. As you say, our location is one of the great advantages of our hotel, near the city centre and in the middle of three important museums. It is nice to see that our staff did all the best to make your stay comfortable. We are looking forward welcoming you in Madrid in the near future. Best regards
Hotel guest
27-Oct-2023

"Excellent"

"Very good"

Liked the location. Room and bathroom are clean and with good space. However as the room is for 4 persons, it would be good to have an extra chair, a fridge and a water kettle would be even better.

Hotel response

Dear Chi, Thank you for choosing our hotel during your visit to Madrid. We are glad that your stay with us was pleasant and we will continue working so that if you visit us again you will have a better impression. Best regards from Hotel
Hotel guest
12-Oct-2023

"Very good"

"Excellent"

Everyone from the front desk, housekeeping and cafe were friendly and fantastic. We had a wonderful stay here and the location of the hotel was great.

Hotel response

Dear Seik, Thank you for taking time and sharing with us your experience in our hotel. As you mention, our location is one of the great advantages of our hotel, near the city center and in the middle of three important museums. It is nice to see that our staff did all the best to make your stay comfortable. We are very happy that you ha a wonderful time with us. We are looking forward to welcome you in the nearest future. With best regards
Hotel guest
12-Oct-2023

"Excellent"

"Very good"

The space at the desk was a bit too tight. I did love the convenient location to the Prada, Reina Sofia and Thyssen Bornemisza museums

Hotel response

Dear Daniel, Thank you for taking time and sharing with us your experience in our hotel. It is nice to hear that you enjoyed your stay with us. Best regards
Hotel guest
11-Oct-2023

"Very good"

"Very good"

Nice clean room with view to the park. And great location close to Atocha station and all three great museums.

Hotel response

Dear Gisela, Thank you for sharing with us your experience in our hotel. It is nice to see that you enjoyed your stay in our hotel and we are looking forward welcoming you in the nearest future. With best regards
Hotel guest
31-Aug-2023

"Very good"

"Excellent"

The entire staff was amazing and very helpful when our vacation was interrupted by my wife needing an emergency surgery.

Hotel response

Dear Mr, Simpson, Thank you for sharing with us your experience in our hotel. As you say, our location is one of the great advantages of our hotel. It is nice to hear that our staff made your stay comfortable. With best regards
Hotel guest
13-Jul-2023

"Excellent"